Hiring Alert | Customer Support Specialist – US Healthcare Process

Location: Wagle Estate, Thane West
Role: Customer Support Specialist – US Healthcare Process
Shift: Rotational 24/7 | No Midnight Shifts
Working Days: 5 Days
Week Offs: 2 Rotational Week Offs
Salary: 4-5 LPA
Experience 1-3 years

Job Responsibilities

- Handle customer interactions and resolve queries effectively.

- Provide accurate and timely customer support.

- Maintain service quality and process accuracy.

- Handle high-volume calls and multitask efficiently.

- Follow process guidelines and customer service standards.

Eligibility

- HSC / Bachelor’s Degree or equivalent work experience.

- 1–3 years of experience in US Healthcare Customer Service.





- Medical Billing experience preferred.

- Excellent verbal and written communication skills.

- Strong problem-solving and customer-handling skills.

- Comfortable working in rotational shifts.

Preferred Experience

- Claims Processing

- Provider Support

- Patient Support

- Revenue Cycle Management (RCM)

- BPO / Healthcare Support

Perks

Competitive salary & performance incentives
Health benefits & paid time off
Training and continuous learning
Growth-oriented work environment

📌 Customer Support Specialist – US Healthcare Process (Wagle Estate)
🏢 Vrinda International
📍 Wagle Estate