Job DescriptionJob descriptionnDIGITAL MOJO
nAccount Manager – Client Delivery | Scope Governance | Digital Strategy
nFull-Time | Work From Office | Banjara Hills, Hyderabad | Reports to: Pod Manager
nCompany Description
nDigital Mojo is a results-driven digital marketing agency based in Banjara Hills, Hyderabad. Since 2016, we have been helping brands scale through performance-focused digital strategies, storytelling, lead generation, branding, and high-impact marketing campaigns.
nRole Description
nWe are looking for a sharp, client-first Account Manager with 2-4 years of agency experience to serve as the primary SPOC for assigned client accounts.
nThis role sits between the Pod Manager and the client. You own day-to-day client communication, delivery tracking, scope discipline, and performance reporting across social media, SEO, and performance marketing. You are expected to understand the numbers, ask the right questions, and ensure nothing falls through the cracks.
nThis is not a coordination assistant role. This is an ownership role.
nWhat This Role Is Not
n
- n




- Not someone who only forwards feedback between teamsn
- Not a passive participant in client callsn
- Not someone who escalates every issue upwardn
- Not a reporting-only or scheduling-only functionn

nKey Responsibilities
n1. Client SPOC and Communication
n
- n
- Act as the single point of contact for all assigned client accountsn
- Own client communication across WhatsApp, email, and calls with speed and professionalismn
- Lead weekly review calls and monthly performance discussionsn
- Translate client requirements into transparent internal briefs for creative, performance, and SEO teamsn
- Proactively communicate updates, delays, and changes before the client has to askn
- Manage expectations on timelines, deliverables, and budgets without over-promisingn

n2. Scope Governance and Delivery Management
n
- n
- Own the scope document for each account and protect itn
- Track all

📌 Account Manager_Digital Marketing-Onsite (Hyderabad)
🏢 Digital Mojo - Branding and Digital Marketing Agency in Hyderabad
📍 Hyderabad