Company Description
At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.
Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.
This is an exciting entry-level role with growth opportunities for a motivated applicant. Make it your next move.
Job Description
JOB PURPOSE




An Airport Services Executive is to meet and provide assistance to Hotel guests upon arrival and departure at the airport and generate additional room business at every given prospect. He/ she is to ensure adherence to all standard policies and procedures as set by Accor.
EXECUTIVE RESPONSIBILITIES & EMPOWERMENT
Coordinate and assist transportation requirements of guest
Treat all guests and colleagues in a polite and courteous manner at all times
Give complete cooperation to any client or colleague requiring assistance in a prompt, caring and helpful manner
Ensure that all hotel guests are met and assisted at the airport on arrival and departure in order to provide a personalized service
Ensure a paging board is displayed to identify the guests arriving at the airport
Ensure that you are having the daily arrival and departure report in order to monitor guest movement
Build and maintain a good relationship with the Immigration Authorities and Airline Personnel at the airport
Be aware of the local driving regulations an

📌 Airport Representative (New Delhi)
🏢 AccorHotel
📍 New Delhi