Position Title: Operations Executive

Location: PAN India

Reporting To: Operations Manager

Department: Services – Inspection – Retail & Repo QC

Objective:

To ensure accurate and high-quality validation of asset inspection reports by maintaining strict quality control, minimizing client escalations, and achieving effective turnaround times while detecting discrepancies and fraudulent cases. Accountability:

• Review and validate inspection reports to ensure overall accuracy, completeness, and consistency of details, supporting documents, and visual evidence.

• Update and maintain accurate status and condition of assets for QC-empaneled inspection clients. • Ensure defined turnaround time (TAT) adherence for each case before moving it to the next stage, enabling faster closures and improved client satisfaction. • Perform maximum QC checks across cases to ensure comprehensive coverage and high-quality output. • Identify and prevent discrepancies, manipulations, or fraudulent reporting before sharing with clients.





• Minimize post-closure escalations by ensuring technical accuracy and completeness of reports. • Collaborate effectively with business and operations teams to ensure smooth workflow and process efficiency.

• Strengthen internal coordination to improve report quality, consistency, and turnaround. Competencies:

• Strong knowledge of vehicle inspection parameters, including chassis, structural, and mechanical assessments

• High attention to detail with a strong quality control and fraud-detection mindset

• Ability to manage high volumes while adhering to defined TATs

• Strong coordination and communication skills with internal teams

• Analytical and problem-solving ability to identify discrepancies and ensure accuracy

Experience:

• Minimum 1-3 years of experience in operations, QC, or administrative roles, preferably in vehicle inspection or valuation domains

• Educational qualification: Diploma / Bachelor’s degree in any field

📌 Operations Executive (India)
🏢 Mahindra Group
📍 India