26 Aug
|
Impact Guru
|
Mumbai
26 Aug
Impact Guru
Mumbai
- Outbound Sales Calls (30%) 70% connect rate, follow-ups on KYC & disbursals, assist with Quick Eligibility Checks (QECs).
- Funnel Improvement (50%) Drive higher loan conversions through effective counseling & document collection.
- Process & Quality Adherence (10%) Maintain 90% telesales quality standards & regulatory compliance.
- Customer Satisfaction (10%) Ensure CSAT score of 4.5+ and deliver an exceptional customer experience.
What You Need:
- Solid sales & negotiation skills
- Experience in loan product telesales
- Ability to drive loan funnel conversions
- Adherence to compliance & quality standards
📌 Telesales Associate (Mumbai)
🏢 Impact Guru
📍 Mumbai