Vivek Krishnan Photography is one of India’s leading luxury wedding photography brands, known for its authentic storytelling and timeless imagery. With a decade of experience capturing weddings across India and abroad, our team believes in one thing — making couples relive their day, exactly as it was felt.

We’re now looking for a dynamic, organised, and warm professional to lead our Client Experience function — someone who can build trust, manage relationships, and ensure every couple feels taken care of from the first enquiry to final delivery, while also building new revenue channels beyond weddings.

Role Overview
This person will handle shoot coordination, and post-wedding communication — ensuring a seamless, premium experience at every touchpoint.

Key Responsibilities
1. Client Servicing & Communication
- Create and manage client WhatsApp groups post-booking.
- Coordinate with the internal team (photographers, cinematographers, editors, finance) for each project.
- Share timely updates on shoot details, delivery timelines, and milestones.
- Handle client feedback, testimonials,



and post-delivery closure gracefully.
- Track project progress end-to-end to ensure no client feels “unattended.”

2. Operations & Reporting
- Coordinate with the finance team for advance and balance payments.
- Maintain clear records of client contracts, payments, and deliverable stages.
- Share weekly reports with the management on:
- Active clients and current project stages
- Pending payments and deliveries
- Client satisfaction and testimonials

Ideal Candidate
We’re looking for someone who blends warmth and discipline — someone who can sell with empathy and manage clients with structure, while being hungry to open new doors and build new business lines.

Skills & Attributes
- Excellent communication — fluent in English and Kannada
- Solid interpersonal skills and emotional intelligence
- Comfortable networking in person at events, venues, and meetings
- Detail-oriented with str

📌 Client Experience Manager (Bengaluru)
🏢 Vivek Krishnan Photography
📍 Bengaluru