Experience: 10+ Years
Location: India (Remote)
Employment Type: Contract

Job Summary
We are seeking an experienced Senior Salesforce Functional Consultant / Business Analyst to translate business requirements into scalable Salesforce solutions and support the complete application development lifecycle. The role will act as a bridge between business stakeholders, product owners, architects, developers, QA, and release teams.
Key Responsibilities
Lead discovery workshops, stakeholder discussions, process mapping, and requirements gathering.
Analyze current and future-state business processes and define Salesforce solutions.
Translate requirements into epics, features, user stories, use cases, and acceptance criteria.
Design functional solutions across Sales Cloud, Service Cloud, Experience Cloud, and Salesforce Platform.
Define Salesforce objects, workflows, Flow, validation rules, approvals, reports, dashboards, and business processes.
Collaborate with architects and developers on Apex, LWC, APIs, integrations, and custom solutions.
Support backlog refinement, sprint planning,



UAT, defect triage, release planning, and production stabilization.
Define integration and data requirements across ERP, CRM, billing, marketing, identity, and reporting systems.
Coordinate UAT, regression testing, business validation, and sign-off.
Support deployment, release readiness, hypercare, and post-production activities.
Manage stakeholder expectations, risks, dependencies, scope, and delivery priorities.
Maintain functional specifications, process maps, user stories, decision logs, and knowledge documentation.

Required Skills
10+ years of overall experience in Business Analysis, CRM Consulting, Application Development, or Enterprise Solution Delivery.
7+ years of hands-on experience as a Salesforce Functional Consultant / Business Analyst.
Solid functional knowledge of Sales Cloud, Service Cloud, Experience Cloud, and Salesforce Platform.
Good understanding of Salesforce objects, r

📌 Senior Salesforce Functional Consultant (India)
🏢 bytespoke
📍 India