Job Summary

The Program Director will oversee large scale strategic programs with a solid focus on budget management resource optimization and disciplined planning and execution. The role manages complex client facing initiatives ensuring profitable delivery high quality outcomes and alignment with customer experience goals in a hybrid work model with day shifts and no travel requirements.

Responsibilities

Drive integrated program planning activities to align scope timelines and financial targets while ensuring clear visibility of milestones for all stakeholders
Manage program budgets by tracking costs forecasting financials and optimizing spend to achieve profit objectives and sustainable margins for the organization
Oversee end to end program execution by coordinating cross functional teams resolving delivery risks and maintaining adherence to schedule and quality expectations
Coordinate resource management activities by balancing workload optimizing staffing levels and ensuring critical roles are filled to support program commitments




Monitor key performance indicators across scope schedule cost and quality to provide timely status updates and actionable insights to senior stakeholders
Engage with client teams to understand business objectives capture evolving expectations and translate customer experience needs into pragmatic delivery roadmaps
Implement governance routines including steering forums risk reviews and issue tracking to maintain transparency accountability and timely decision making across the program
Drive continuous improvement by analyzing delivery data identifying patterns in delays or defects and implementing corrective actions to enhance program efficiency
Support change management by assessing impact on teams and systems planning adoption activities and ensuring that changes are introduced with minimal disruption to operations
Collaborate with technology and business partners to ensure that program outcomes are aligned with enterprise stra

📌 Program Director (Chennai)
🏢 Cognizant
📍 Chennai