Job Title : JH production Support Engineer MAP
Job Summary : Position Summary We are seeking an experienced Jack Henry Production Support Automation Engineer to provide offshore support for Jack Henry SilverLake and related digital banking applications The role will be responsible for overnight monitoring of critical banking batch processes workflow automation incident management and operational support of Jack Henry applications The ideal candidate will possess robust expertise in enterprise job scheduling SQL Server SSIS automation development and pro
Experience : 8
12 years
Required Skills : Technical Skills: Linux Java Mainframes Domain Skills:
Nice to have skills : Domain Skills:
Technology : Custom Service
Shift : Day
Responsibilities :



Key Responsibilities EndofDay EOD Batch Monitoring Production Support Monitor and support critical overnight batch processing activities for o Jack Henry SilverLake o Jack Henry frontend banking applications o Downstream interfaces and integrations Ensure successful completion of scheduled jobs interfaces and banking operational processes Investigate and resolve job failures workflow exceptions and processing delays Escalate critical production issues according to operational procedures Provide comprehensive shift handover updates to onsite and business teams Cybermation Workload Automation Administration Develop maintain and support enterprise scheduling workflows and batch automation processes Monitor job execution dependencies alerts and workflow health Troubleshoot schedulerrelated failures and workflow bottlenecks Implement enhancements to improve batch processing reliability and efficiency Support Application Lifecycle Management ALM activities for scheduling and automation platforms Automation Development Process Optimization Design and implement automation solutions to eliminate manual operational activities Develop and maintain o SSIS packages o VB Scripts o Batch scripts o C automation utilities Build automated notifi

📌 Jack Henry Production Support Engineer (Hyderabad)
🏢 Cognizant
📍 Hyderabad