Summary

Position Summary

As a Product Studio Portfolio Leader you own the full lifecycle of a portfolio of ServiceNow products, solutions and offerings — from strategy and roadmap through delivery, adoption and value realization. Working within an Agile operating model, you lead cross-functional studio teams and partner closely with business process owners, senior stakeholders and CoE leadership to deliver outcomes that matter to the network. You are equally comfortable advising executives on platform direction and working through architecture and delivery decisions with your product owners, architects and engineers.

Work you'll do

As a Senior Leader, Delivery Management on the Global ServiceNow Centre of Excellence team, you will be responsible for:

Owning the strategy, multi-year roadmap, and value proposition for a portfolio of ServiceNow product studios aligned to business strategy and the CoE’s platform direction.
Leading engineering teams to deliver omni-channel digital workflows for critical business processes on ServiceNow,



while ensuring solutions align to design principles and architectural standards.
Driving platform capability rollout and adoption, including generative AI (Now Assist) and other recent ServiceNow capabilities across the network.
Building and managing senior stakeholder, vendor, and eco-partner relationships; translating business needs into ServiceNow outcomes; and owning portfolio budget creation, forecasting, and cost control.
Developing, coaching, and mentoring teams; providing oversight to product owners, delivery managers, architects, and team leads; and resolving technical, product, and portfolio risks.
Collaborating with peer product leaders to drive synergy, support shared business needs, and stay current with emerging technologies, methodologies, and geo-political developments.

The team

The Global ServiceNow Centre of Excellence builds and runs the ServiceNow platform for Deloitte as a Customer serving its global network of Me

📌 Enterprise Solutions Senior Leader(ServiceNow) (Hyderabad)
🏢 Deloitte
📍 Hyderabad