* Handle customer chats in line with established processes and quality
standards.
* Deliver accurate and timely resolutions to customer queries.
* Meet productivity, quality, attendance, and schedule adherence targets.
* Manage multiple chat interactions simultaneously while maintaining service
quality.
* Utilize available systems and knowledge resources effectively.
* Collaborate with SMEs, Team Leaders, and Managers to resolve customer issues.
* Adhere to all company policies, compliance, and information security
requirements.
* Contribute to process improvement initiatives and knowledge sharing.
📌 Executive (Noida)
🏢 EXL
📍 Noida