Reporting to: Sr Manager – HR Operations
Location: Jakkur (Yehalanka) Bangalore | 5 days work from office
Experience: 7–10 years of relevant HR experience; 6+ years of highly relevant, hands-on ER experience may also be considered.

Role Purpose
The Manager – Employee Relations (ER) will manage employee grievances, critical incidents, disciplinary matters, suspension, termination, and involuntary separation cases. The role will ensure sensitive employee matters are handled in a structured, fair, timely, confidential, and well-documented manner, with ownership of ER records and statutory/HR letters and close coordination with HRBPs, Business, Legal, and other stakeholders.

Key Responsibilities :
Employee Grievances & ER Case Management
Manage employee grievances and ER cases, including fact-finding, case tracking, stakeholder coordination, and closure.
Maintain confidential case records covering case status, ownership, ageing, actions, escalation, and closure.
Identify recurring grievance themes and provide insights to HR leadership for preventive interventions.





Critical Incidents & Disciplinary Matters
Manage critical employee incidents involving conduct, behavioural, workplace, and other sensitive matters.
Coordinate investigations, statements, evidence, and disciplinary actions arising from misconduct, policy violations, and Code of Conduct breaches.
Ensure cases are handled consistently in line with approved policies and established processes, in consultation with HR leadership and Legal where required.

Suspension, Termination & Involuntary Separation
Manage end-to-end HR Operations processes for suspension, termination, and involuntary separation cases.
Coordinate required approvals, employee communications, separation documentation, and stakeholder actions with HRBP, Business, Legal, Payroll, IT, and other teams.
Track cases through final resolution and ensure appropriate records are maintained.

ER Letters, Records & Documentation
Own ER documentation and t

📌 Employee Relations Manager (Bengaluru)
🏢 Ample
📍 Bengaluru