Role Overview:
As the Associate Manager – Compensation & Benefits , you will lead a broader compensation and benefits service function supporting US employees through a shared services operating model. This role is responsible for operational delivery, people leadership, stakeholder management, compliance governance, process optimization, and service transformation.
You will oversee multiple process streams or teams responsible for compensation administration, benefits operations, payroll coordination support, employee issue resolution, and reporting. The role requires strong leadership, sound judgment, and the ability to manage scale while improving process quality and operational maturity.
Your objective is to ensure the function delivers stable, accurate, and compliant services while continuously improving employee experience and delivery efficiency.

Key Responsibilities:
1. Strategic Operational Oversight
Service Leadership: Oversee daily and cyclical operations across compensation and benefits service lines.
Delivery Planning: Align team capacity, workload distribution,



and support coverage with business and cycle requirements.
Performance Governance: Monitor productivity, accuracy, turnaround time, and service-level adherence across teams.
Leadership Support: Manage leads and senior analysts while building strong execution ownership across the function.
Service Continuity: Ensure stable delivery during high-volume periods such as merit cycles, bonus processing, and open enrollment.
2. Compensation & Benefits Systems Management
Cycle Governance: Oversee annual merit planning, bonus inputs, compensation changes, and benefit administration cycles.
System Integrity: Ensure data integrity across Workday, payroll interfaces, and benefits platforms.
Cross-System Coordination: Strengthen integration and process alignment between HR, payroll, and perks administration tools.
Operational Visibility: Use dashboards and controls to maintain oversight on queue status, b

📌 Team Lead (Chennai)
🏢 Sutherland
📍 Chennai