Company Description Auramah Valley is a 100-acre private estate in Naldehra, Shimla, offering luxury residences and curated lifestyle experiences in a tranquil Himalayan setting. Designed as a multi-generational retreat, the community brings together refined living, wellness, and natural beauty. Residents enjoy contemporary homes, boutique hospitality at The Manor Club House, fine dining, and a members-only clubhouse. The estate features heated pools, a wellness spa, sports and recreation facilities, and helicopter connectivity for elevated convenience. Auramah Valley hosts art and cultural festivals, wellness retreats, and sporting events, creating a vibrant year-round community experience.
Role Description This is a full-time, on-site Front Office Associate role based in Shimla at Auramah Valley. The Front Office Associate will manage reception duties, including greeting residents and guests, handling check-in and check-out processes, and providing information about estate amenities and services. The role involves answering phone calls, responding to inquiries,



and maintaining professional phone etiquette at all times. The Front Office Associate will coordinate with other departments to ensure smooth guest experiences, manage bookings and reservations, and maintain organized front desk records. The individual will also support daily administrative tasks, address resident concerns promptly, and uphold Auramah Valley’s standards of hospitality and service.
Qualifications
Robust customer service orientation with experience in guest-facing roles, including Customer Service and Receptionist Duties.
Proficiency in front desk operations such as Check-in, check-out, and managing reservations.
Excellent Communication skills, both verbal and written, with professional Phone Etiquette.
Basic computer literacy and familiarity with office software or property management systems.
Ability to remain calm and courteous under pressure and handle multiple tasks efficiently.
Prior ex

📌 Front Office Associate (Shimla)
🏢 Auramah Valley
📍 Shimla