26 Aug
|
Manoribel Resort
|
Mumbai
26 Aug
Manoribel Resort
Mumbai
Job Description Manoribel Resort is hiring a Front Office Receptionist to be the welcoming face of our guest experience. About Manoribel Resortn Manoribel Resort which is little away from Mumbai city is a premium hospitality destination known for its warm service, serene ambiance, and curated guest experiences. We are looking for a polished, guest-centric Front Office Receptionist to be the first point of contact for our visitors and a key ambassador of our brand. n If you have: n 6 months–2 years of front desk/hotel reception experience n Excellent communication and guest-handling skills n Comfort with reservations, billing, and PMS tools n A service-first, polished, and proactive attitude Key Responsibilitiesn n Welcome guests warmly and manage efficient check-in and check-out processes. n Handle reservations, modifications, cancellations, and pre-arrival preparations. n Maintain accurate guest records and billing information in the Property Management System (PMS). n Respond to guest inquiries via phone, email, and in person with accurate information on resort services, rates, amenities, and local attractions. n Process payments, cash handling, and end-of-shift reconciliations accurately. n Upsell rooms, dining, and other resort services to enhance guest experience and revenue. n Coordinate with housekeeping, maintenance, F&B;, and other teams to fulfill guest requests and special needs. n Maintain a clean, organized, and welcoming reception area.
n Follow resort policies, safety standards, and service protocols consistently. n Handle guest complaints professionally and escalate when necessary. n Qualifications & Skillsn n 10+2 / Graduate in Hospitality, Tourism, or related field (preferred). n 6 months to 2 years of experience in a front office/reception role in a hotel or resort. n Robust communication skills in English; additional local languages are a plus. n Proficiency in MS Office; experience with excel, accounting tools, Tally is advantageous. n Excellent interpersonal skills, grooming, and a service-oriented attitude. n Ability to multitask, stay calm under pressure, and work in shifts (including weekends/holidays). n n ..we'd love to hear from you. n Location: Manoribel Resort n Full-time | Shifts including weekends/holidays n How to Apply: n Send your resume and a short note to with the subject: "Application – Front Office Receptionist, Manoribel Resort". Candidates from Malad and adjacent areas will be preferred. n Tag someone who'd be perfect for this role! n #ManoribelResort #HospitalityJobs #FrontOfficeJobs #HotelReceptionist #ResortJobs #FrontDeskJobs #HospitalityCareers #NowHiring #JobOpening #GuestExperience #HotelJobsIndia #ResortLife #FrontOfficeReceptionist #HiringNow #HospitalityIndustry #CareersInHospitality #TravelAndHospitalityJobs #LinkedInJobs #JobSearch #ApplyNow
📌 Join Our Team: Front Office Receptionist at Manoribel Resort (Mumbai)
🏢 Manoribel Resort
📍 Mumbai