26 Aug
|
Bureau Veritas
|
Noida
26 Aug
Bureau Veritas
Noida
Job Description : Senior Consultant - SuccessFactors Employee Central
As part of Bureau Veritas’ global HR Digital transformation, the Group operates a cloud-based HR technology platform (SAP SuccessFactors HRIS) enriched with complementary solutions deployed across a large, international employee population. In this context, the individual supports the daily stability, administration, and continuous improvement of SAP SuccessFactors Employee Central, ensuring reliable service delivery, high data quality, and consistent user experience for HR teams and business users globally
HRIS (all)
Success Factor Employee Central module – Must Hav
SF Story Reporting – should have
Understanding about Recruitment & Onboarding - Basic
Integration (Mapping of EC fields) Solution
Advanced Excel
Roles & Responsibilities:
HRIS Operations & System Administration (Employee Central)
Facilitating process walkthroughs to understand business processes and alignment with solution functionality
Overseeing modules administration and evolution (SAP SuccessFactors Employee Central)
Maintaining and creating documentation: specifications update, process, campaign follow-up, etc.
Managing support team (external partner) and follow up SLAs
Support system stability by monitoring recurring issues, maintaining checklists, and contributing to preventive controls (data consistency, audit checks).
Ensure accurate master data handling and support global HR teams on standardized processes aligned with solution functionality.
Support Management (Tickets, SLAs, Vendor coordination)
Resolve HRIS requests and incidents (L2) and support escalations to external partners when needed; track progress and closure quality
Contribute to SLA follow-up by preparing operational reports/dashboards (ticket volume, aging, categories, resolution time).
Maintain a knowledge base (FAQs, known errors, standard work instructions) to reduce recurring tickets.
Manage project while supporting change management
Validated project
📌 Senior Consultant (Noida)
🏢 Bureau Veritas
📍 Noida