Senior System Administrator
Location - Vijayawada, Andhra Pradesh
Experience - 6–10 years
Job Summary
We are looking for an experienced Senior System Administrator to manage and lead day-to-day IT systems and end-user support operations. The role will be responsible for ensuring the smooth functioning of IT systems, desktops, laptops, applications, user access, IT assets, and workplace technology.
The ideal candidate should have robust hands-on experience in IT support, desktop/laptop administration, user management, hardware/software troubleshooting, networking, IT asset management, system security, and IT operations, along with the ability to lead a support team.
Key Responsibilities
Lead day-to-day IT systems and end-user support operations.
Manage and support desktops, laptops, printers, scanners, and other IT equipment.
Provide L1/L2 technical support and act as the escalation point for complex issues.
Troubleshoot Windows OS, application, hardware, software, network, and connectivity issues.
Manage user accounts, access permissions, password resets,



and onboarding/offboarding activities.
Support Active Directory / Microsoft Entra ID user and access management.
Manage installation, configuration, patching, and troubleshooting of end-user applications.
Maintain and manage IT assets, including laptops, desktops, peripherals, software licenses, and accessories.
Maintain IT asset inventory and ensure proper allocation and tracking of equipment.
Coordinate with vendors and service providers for hardware, software, networking, and other IT-related issues.
Monitor and troubleshoot LAN, Wi-Fi, VPN, internet, and basic network connectivity issues.
Ensure endpoint security, antivirus/EDR, system updates, and security compliance.
Implement and maintain IT policies, SOPs, and standard operating procedures.
Monitor IT support tickets and ensure issues are resolved within defined SLA/TAT.
Prepare regular MIS reports and IT support dashboards.
Identify recurring issues and im

📌 Senior System Administrator (Vijayawada)
🏢 Eruvaka Technologies
📍 Vijayawada