JOB TITLE : Agency Manager-Collections Vehicle Finance
GRADE : DM-II
DEPARTMENT : Collections
LOCATION : Cluster / Branch
SUB-DEPARTMENT : Vehicle Finance
TYPE OF POSITION : Full-time
REPORTS TO : Area Collection manager
REPORTING INTO
NA
ROLE PURPOSE & OBJECTIVE
This role is vital as it is end to end vendor management, agency shall be handling, Portfolio across DPD buckets, NPA & Write-off accounts, key area consists of agency man power handling, proper allocation, daily recovery & audit management as per company norms
Managing recovery through the set of agency team, coordinating between agency and company, sharing necessary details to agency, daily cash handling & ensure timely payout release
SIZE OF THE ROLE
FINANCIAL SIZE
NON-FINANCIAL SIZE
Portfolio Managed – 3k accounts with 60 cr. portfolio
Number of vendors/ consultants – one or more as per the area allotted
Number of portfolio products – Micro Banking, Vehicle Finance & Personal Loan
KEY DUTIES & RESPONSIBILITIES OF THE ROLE
Business/ Financials (Only Relevant roles)
Planning & Strategy
Responsible of handling entire collection agencies operation
Onboarding of recent agencies as per area portfolio in delinquency
Planning of allocation and proper distribution of portfolio with strong execution
Ensure the recovery targets are met across all buckets.
Driving collections of interest, bounce charges & other charges
Maintaining of account wise strong feedback mechanism
Drive collection strategy as per the portfolio and area understanding.
Driving settlements & repossession of vehicles as per targets.
Budgeting
To work on increasing the productivity
Need to work on cost to recovery ratio and ensure cost low at anytime
Manpower Planning & Sales Planning
Proper manpower planning as per portfolio in the given area
Plan agency/team wise targets to achieve the monthly targets
Core Function Areas of Responsibility(AORs)
Ensure proper allocation for agency teams and drive for productivit
📌 Agency Manager-Collections Vehicle Finance (Anand)
🏢 Ujjivan Small Finance Bank
📍 Anand
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