26 Aug
|
AMARTARANGINI
|
Haridwar
26 Aug
AMARTARANGINI
Haridwar
Company Description AMARTARANGINI Pvt Ltd is a hospitality company dedicated to providing best-in-class services in a calm, serene environment inspired by the spirit of the Ganga. The organization focuses on creating a welcoming and peaceful atmosphere for guests, blending traditional wisdom with modern hospitality standards. Team members are encouraged to deliver thoughtful, guest-focused service that reflects respect, care, and attention to detail. Working at AMARTARANGINI Pvt Ltd offers the chance to be part of a values-driven environment in a culturally rich location.
Role Description The Front Desk GSA (Guest Service Associate) is a full-time, on-site role based in Haridwar. This role is responsible for greeting guests, managing check-in and check-out processes, and ensuring all front office procedures are handled efficiently and accurately. Daily tasks include handling reservations, answering phone and in-person inquiries, coordinating with housekeeping and other departments, and maintaining accurate records of guest information and payments.
The Front Desk GSA helps resolve guest concerns, provides local information and assistance, and ensures the reception area remains organized, welcoming, and aligned with the property’s standards of serenity and hospitality.
Qualifications
Strong customer service and guest relations skills, with the ability to interact courteously and professionally with diverse guests.
Good communication skills in English and Hindi, including transparent verbal communication and basic written correspondence.
Basic computer literacy, including experience with email, office applications, and familiarity with hotel management or reservation systems (training can be provided).
Organizational and time-management abilities to handle multiple tasks, maintain records, and manage check-in/check-out processes efficiently.
Attention to detail and reliability in handling cash, payments, and sensitive guest information with integrity.
Ability to work i
📌 Front desk Gsa (Haridwar)
🏢 AMARTARANGINI
📍 Haridwar