We Are Teva

We’re Teva, a leading innovative biopharmaceutical company, enabled by a world-class generics business. Whether it’s innovating in the fields of neuroscience and immunology or delivering high-quality medicine worldwide, we’re dedicated to addressing patients’ needs now and in the future. Here, you will be part of a high-performing, inclusive culture that values fresh thinking and collaboration. You'll have the room to grow, the flexibility to balance life with work, and the opportunity to better health worldwide, together.

The Prospect The Case Processing team leader reports to the ICSR Global Operations Leader.

The Case Processing Team Lead is responsible for leading a team of Case Processors (primarily India-based, early‑career professionals) to ensure high‑quality, timely, and compliant ICSR handling for Teva’s Post-Marketing global portfolio. The role combines hands‑on case processing expertise with people leadership, ensuring team members grow into strong future PV professionals within Teva.
The position plays a key role in:
Maintaining high operational standards




Developing junior talent
Embedding Teva’s quality and compliance culture
Supporting SDI’s long‑term internalization strategy
Partnering effectively with global functions and vendor teams
How You’ll Spend Your Day

Case Processing Expertise & Compliance Leadership:

Process ICSRs in the global safety database (approx. 2-4 cases/week) to remain hands-on and maintain subject‑matter credibility.

Act as the team’s Senior SME, ensuring deep knowledge of all post‑marketing case types (e.g., Literature, PSP, Market Research, Spontaneous).
Support team members in applying conventions, medical judgment, coding, and narrative standards.
Collaborate with Vendor management and ICSR monitoring SMEs to ensure alignment between internal teams and vendor Case Processors.
Drive Compliance with all KPIs and PIs related to ICSR quality, timelines, and operational performance.
Ensure full adherence to Te

📌 Case Processing Team Leader (Bengaluru)
🏢 Teva Pharmaceuticals
📍 Bengaluru