26 Aug
|
OORJAA
|
Bengaluru
Job Overview
While our consultants are the face of the brand, you ensure the entire ecosystem functions flawlessly to deliver an elite, tailored customer shopping experience.
Key Responsibilities
· Team Leadership & Sales Drive: Lead, mentor, and motivate the showroom sales team to meet or exceed premium sales targets through consultative selling and upselling.
· Elevated Client Experience: Oversee client interactions on the floor to guarantee excellent customer service. Step in as a strategic partner for high-stakes consultations.
· Showroom & Visual Excellence: Take ultimate accountability for maintaining an immaculate showroom layout. Ensure all displays strictly align with our premium visual merchandising standards.
· Knowledge Cultivation: Conduct continuous training to ensure the team masters product heritage, materials, and design stories.
· Daily Operations & VIP Relations: Manage day-to-day floor operations, scheduling, and inventory curation. Cultivate and maintain long-term relationships with premier architects, designers, and High-Net-Worth Individuals (HNWIs).
Additional Responsibilities
· Provide design consultation to customers, architects, interior designers, stylists and project managers.
· Understand client requirements, space planning and recommend suitable lighting solutions.
· Bridge customer needs with bespoke/custom lighting design capabilities.
· Coordinate meetings with design and project teams for custom projects.
· Use architectural understanding (space, ceiling heights, wall applications, ergonomics) during consultations.
· Build relationships with architects, hospitality, corporate and institutional clients.
· Support flagship store revenue growth through consultative selling.
· Manage VM, stock audits, Excel reporting, sales targets and floor operations.
Qualifications and Skills
· Experience: 3+ years of experience in luxury retail, high-end hospitality, interiors or fine arts, with at least 1–2 years in a supervisory or leadership
📌 Floor Manager (Bengaluru)
🏢 OORJAA
📍 Bengaluru