JOB PURPOSE

* The Proxy Product Owner (PPO) role is primarily to lead the strategization,
design, solutioning, development and implementation/execution of digital
solutions & journeys

* To ensure the solutions that are built are effective enough to drive the
business to achieve digital (and other non digital) KPIs, KPAs, MBOs, balance
sheet, P&L; and CX/regulatory objectives

* Developing a detailed understanding of business & CX needs, gaps, and the
ability to identify & prioritize impactful items

* Propose (and execute) creative & innovative journeys/solutions that maximize
business impact

* To be able to prioritize - & deliver in small chunks in an Agile way

* Acts as a bridge between business stakeholders and development teams, the PPO
ensures seamless execution of digital initiatives.

* Digital Product Expert/ Proxy Product Owner/PPO has end-to-end responsibility
for the development, management, harmonization and phasing out of commercial
products, services, channel formulas and processes within one or more
segments and is familiar with the relationship between these aspects,



with a
view to achieving an optimum customer experience.

* The PPO works in a squad within Mashreq’s Digital Studio, works together with
other PPOs experts to achieve the squad's mission and the overall objectives
of the business. Has expertise in the areas of marketing, product
management, channel and process optimization. The PPO should be able to
fulfil the role of Product Owner within a squad.

*

Dimensions

Operating Expense Budget

Number of Staff (direct)

Indirect

Nil

4 to 6

Capital Exp. Budget

Other

Revenues

* Key Result Areas

This would include but not limited to:

* Using data/MIS, staff interviews, customer feedback/research and overall
business sense to identify most impactful changes

* Finalize quarterly roadmaps after engaging all stakeholders and diligently
doing cost/benefit analysis

* Continuously brainstorm and propose innovative/current/unique solutions to
b

📌 Assistant Vice President-Digital Product Expert.RBG-Digital Deposits (Bengaluru)
🏢 Mashreq
📍 Bengaluru