Job Description
Key missions of the position:
Ensure adherence to product, process, and customer quality requirements
Drive resolution of internal and customer quality issues through structured RCA
Strengthen process quality systems (PFMEA, Control Plan, WI adherence)
Ensure smooth execution of inspection, testing, and PDI processes
Support improvement of manufacturing quality and reduction of defects
Measurement
Q: Process quality, customer complaints, and product conformity
C: Rework, rejection, and non-quality cost
D: Issue resolution time, production flow, and complaint closure
Internal defect rate and rework levels
Customer complaints and closure effectiveness
PDI clearance and first-time-right performance
Audit compliance (process, product, and system audits)
RCA effectiveness and recurrence reduction
Quality wall clearance adherence
Main responsibilities:
Manufacturing Quality Control & Process Discipline
Ensure adherence to design standards, PFMEA, control plans, and work instructions across production
Supervise quality execution at shop-floor level including assembly, testing, and inspection activities
Ensure process discipline and compliance in daily manufacturing operations
Support implementation of ECO / DRC changes and process updates
Customer Quality & Issue Management
Coordinate resolution of customer complaints through structured QRQC and RCA methods
Act as interface for customer quality concerns and ensure timely escalation and closure
Support field failure analysis and preparation of reports (8D / PDCA / FAR)
Monitor and track field issues (0 km, warranty returns) and ensure closure
Non-Conformance & Corrective Actions
Ensure identification, containment, and disposition of internal quality issues
Drive structured problem-solving and corrective action implementation
Track recurring issues and support preventive action implementation
Ensure closure of quality issues within defined timelines
Inspection, Testing & Validation
Ensure prepar
📌 Deputy Manager Plant Quality (Hosur)
🏢 Wabtec
📍 Hosur