Job Description:

Associate Experience Strategist

Location: Pune/Bengaluru

Experience: 0-1 Years

Employment Type: Full-Time

Job Overview:

We are looking for an Associate Experience Strategist to join our team. This is an entry-level role expecting a foundational understanding of human-centred design and eagerness to grow their strategic craft within a team-oriented, multidisciplinary team. You will work closely with senior experience strategists and researchers, contribute to research, support design thinking workshops, conduct journey mapping, and synthesis activities across client engagements.

Key Responsibilities:

Workshop Support & Facilitation
Participate in and support the preparation of design thinking and experience strategy workshops
Set up Workshop boards, templates, and facilitation materials (e.g., in Miro or FigJam)
Assist in note-taking, capturing insights, and timekeeping during workshop sessions
Facilitate defined sections of workshops with guidance from senior experience strategists

Research & Insight Gathering




Support qualitative research activities including basic in-depth interviews and observation sessions
Take accurate notes and help organize findings by topic or theme
Participate in synthesis activities — identifying patterns and early insights with guidance
Contribute to competitive and market scans to inform experience direction

Strategy synthesis and documentation
Support the creation of experience strategy artifacts such as journey maps, personas, and opportunity spaces
Contribute to business case inputs, summarizing findings and supporting documentation
Help craft clear, structured narratives and presentation materials for team and client reviews
Understand how customer insights connect to business goals and articulate these with guidance

Collaboration & Growth
Work closely with Experience design, Research, and delivery teams across engagements
Proactively seek and apply feedback to improve work quality and approach
Participate

📌 Experience Strategy Analyst (Pune)
🏢 Dentsu Global Services
📍 Pune