Company Description
Are you ready to accelerate your career?
Join Cielo as a Manager, Client Operations, where you will play a critical role in shaping operational excellence for a strategic global client partnership. At Cielo, we believe talent is rising, and with it, the chance to rise above.
As the world's leading Talent Acquisition Partner, Cielo delivers exceptional talent experiences through Talent Acquisition, Search, Consulting, and Digital Accelerators™, helping organizations attract and retain the talent that drives business success.
In this role, you'll partner closely with operational and client-facing leaders to drive process excellence, governance, workforce optimization, reporting, compliance, and continuous improvement across a complex, fast-paced global environment.
Job Description
The Manager, Client Operations serves as the operational backbone of a strategic global account, partnering with Client Service Leaders, Shared Services teams, Reporting teams, and senior stakeholders to improve operational effectiveness and business performance.





This position is responsible for transforming operational data into actionable insights, identifying process inefficiencies, conducting operational audits, supporting workforce planning activities, and implementing solutions that enhance performance, compliance, and service delivery outcomes.
This role goes beyond traditional recruitment delivery and client management, offering the opportunity to influence operational performance on a broader scale. The ideal candidate will bring a strong operational mindset, analytical capability, governance expertise, and a passion for identifying opportunities, driving improvements, and delivering sustainable business outcomes.
Work Hours: APAC Standard Hours (Flexibility required for occasional cross-regional collaboration)
Work Setup: Remote
Work Location: Open to recruit across India and the Philippines
Duties and Responsibilities
Operational Performance & Analytics
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📌 Manager - Client Operations (Hyderabad)
🏢 Cielo
📍 Hyderabad