About the Job:-

Role: Process Specialist – Order Management / Q2C / S2F / Quality
Employment Type: Full-time
Location: Pune
Shift- Rotational Shift, Cab facilities available

Role Overview
We are hiring Process Specialists with relevant experience in Order Management, Quote-to-Cash (Q2C), Source-to-Fulfill (S2F), and Quality processes.

Key Responsibilities
Manage end-to-end Order Management / Q2C / S2F activities.
Ensure accurate and timely processing of transactions.
Monitor process quality and SLA adherence.
Perform quality checks and resolve process-related issues.
Coordinate with internal stakeholders for timely resolution.
Follow defined SOPs, process guidelines, and compliance requirements.




Identify and support opportunities for process improvement.
Key Skills
Order Management
Quote-to-Cash (Q2C)
Source-to-Fulfill (S2F)
Quality / Quality Assurance
Process & SLA Management
Stakeholder Management
Strong communication and analytical skills

Candidate Profile
Relevant experience in Order Management / Q2C / S2F / Quality.
Solid communication and interpersonal skills.
Good analytical and problem-solving abilities.
Ability to work in a process-driven environment.
Willingness to work from the Pune location.

📌 Order Management (India)
🏢 Innova ESI
📍 India