We are looking for experienced ServiceNow / GenAI professionals to work on enterprise AI governance, Virtual Agent solutions, and agentic AI orchestration.
? Key Skills:
• ServiceNow Virtual Agent – Design, NLU model training & topic flows
• AI Control Tower / GenAI Governance
• Enterprise GenAI workflows & AI Agent orchestration
• Prompt Engineering, RAG & LLM Evaluation
• Integration with Microsoft Teams, Slack & ITSM
• Third-party AI / Copilot integrations
• APIs, MCP & Agent-to-Agent (A2A) communication
• Translating business requirements into scalable AI solutions
⭐ Nice to Have:
• NowAssist Guardian
• AI guardrails, LLM output monitoring & GenAI compliance
? Note: The skill set can be split across resources. Candidates with robust expertise in either ServiceNow Virtual Agent or GenAI / Agentic AI are encouraged to apply.
? Interested candidates can share their updated resume at:
[email protected]
? Subject: AI Control Tower / ServiceNow Virtual Agent Architect

📌 AI Control Tower (Hyderabad)
🏢 Prophecy Technologies
📍 Hyderabad