Position Title: Sr. Operations manager Location: Chennai

Industry Preferred: Manufacturing, Automobile, Facility Management, Hospitality

Overview of the role:

Responsible for all existing operational contracts, contract retention, contract growth and development within the relevant area and strengthen the portfolio, reputation and image of Sodexo.

Key Responsibilities

Ensure the profitable delivery of operations, control of costs & overheads through achievement of business targets for GOP

Responsible for the delivery and expansion of sales and margin in all operations ensuring full compliance with contractual obligations and Sodexo policies and procedures

Support new business development through the promotion and costing of products & services and response to tenders & proposals which deliver new business in Sodexo’s Integrated Facilities Management activities

Responsible for establishing and maintaining multi-level and business unit relationships with clients ensuring a full understanding of the hierarchy and strategic vision of the client





Ensure a comprehensive understanding of and meet all customer expectations under each of the relevant client agreements

Prepare timely and accurate financial and qualitative reports; Report on the same to the Regional Head-Operations on a monthly basis and as and when required

Be proactive in the recovery of overdue, if any, owing from internal and external clients and maintain a close relationship with Sodexo Finance team to ensure all suppliers and contractor payments are managed effectively

Manage, mentor and maintain a solid working relationship with the Business Development & Operational Teams, offer assistance wherever and whenever required

Laise with team to ensure alignment with the business goals and vision of Sodexo.

Ensure quality of work by adhering to Sodexo service standards

Qualifications:

Bachelor's degree or higher in Operations, Business, Facilities Management, or a related discipline, combined

📌 Head of Building Operations (Chennai)
🏢 Sodexo
📍 Chennai