About ApplyAZ
ApplyAZ helps international students access English-taught programs at public universities in Italy and supports eligible students throughout the admission, scholarship, visa, and arrival process. Most of our students apply from India. Our team works across Toronto, Italy, and India.
We are looking for a part time Operations & Legal Associate to support our day-to-day student operations and to take ownership of our routine legal and compliance work. This role is open to law graduates only. Most of the work is operational. The legal work is real, but it is the smaller part of the role.
What You'll Do — Operations
Manage student files through the admission, scholarship, visa, and arrival stages.
Collect, check, and verify student documents against university and consulate requirements.
Follow up with students on WhatsApp and email until missing documents and information are received.
Keep our trackers, sheets, and CRM records accurate and up to date every working day.
Prepare application and visa file checklists and confirm each file is complete before submission.
Coordinate between the India team, the Italy team, and Toronto, and escalate what needs a decision.
Maintain and improve our written SOPs so the same process is followed by everyone.
Flag delays, deadlines, and blocked files early instead of after they become a problem.
Report on file status and pending items on a regular schedule.
What You'll Do — Legal
Maintain our Terms and Conditions, order forms, fee schedules, refund terms, and consent forms.
Maintain our Privacy Policy and our compliance position under India's Digital Personal Data Protection Act, 2023 and GDPR.
Run our student grievance process end to end: intake, investigation, response, and record-keeping.
Handle consumer complaints and legal notices at the pre-litigation stage, prepare fact chronologies and evidence bundles, and prepare instructions for our external counsel in India, Canada, and Italy.
Draft and review contractor agr
📌 Operations & Legal Associate (Law Graduates Only) (India)
🏢 ApplyAZ
📍 India