Job Description

Vivek Krishnan Photography is one of India’s leading luxury wedding photography brands, known for its authentic storytelling and timeless imagery. With a decade of experience capturing weddings across India and abroad, our team believes in one thing — making couples relive their day, exactly as it was felt.

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We’re now looking for a dynamic, organised, and warm professional to lead our Client Experience function — someone who can build trust, manage relationships, and ensure every couple feels taken care of from the first enquiry to final delivery, while also building new revenue channels beyond weddings.

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Role Overview

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This person will handle shoot coordination, and post-wedding communication — ensuring a seamless, premium experience at every touchpoint.

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Key Responsibilities

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1. Client Servicing & Communication

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- Create and manage client WhatsApp groups post-booking.
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- Coordinate with the internal team (photographers, cinematographers, editors, finance) for each project.
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- Share timely updates on shoot details, delivery timelines, and milestones.
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- Handle client feedback, testimonials, and post-delivery closure gracefully.
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- Track project progress end-to-end to ensure no client feels “unattended.”
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2. Operations & Reporting

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- Coordinate with the finance team for advance and balance payments.
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- Maintain clear records of client contracts, payments, and deliverable stages.
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- Share weekly reports with the management on:
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- Active clients and current project stages
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- Pending payments and deliveries
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- Client satisfaction and testimonials
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Ideal Candidate

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We’re looking for someone who blends warmth and discipline — someone who can sell with empathy and manage clients with structure, while being hungry to open new doors and build new business lines.

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Skills & Attributes

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- Excellent communication — fluent in English and Kannada
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- Strong interpersonal skills and emotional intelligence
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- Comfortable networking in person at events, venues, and meetings
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- Detail-oriented with strong process discipline
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- Confident handling high-value clients and premium weddings
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- Prior experience in photography, luxury events, hospitality, or corporate sales is a plus
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- Proficiency in Google Sheets / Zoho CRM / Excel
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Experience Required

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- 1–3 years of experience in client servicing, wedding/event management, sales, or business development in a premium/luxury or corporate-facing brand.
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What You’ll Love About Working With Us

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- A creative and collaborative studio environment in Indiranagar
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- Prospect to work with high-end clients and premium destination weddings
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- Exposure to both the creative and operational side of photography
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- Being part of a passionate, close-knit team that values authenticity and excellence
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How to Apply

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If you’re interested and meet the above requirements, we’d love to hear from you!

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Submit your application by sending your resume to [email protected] or apply directly through this portal.

📌 Client Experience Manager (Bengaluru)
🏢 Vivek Krishnan Photography
📍 Bengaluru