Job Description Manoribel Resort is hiring a Front Office Receptionist to be the welcoming face of our guest experience.
About Manoribel Resortn Manoribel Resort which is little away from Mumbai city is a premium hospitality destination known for its warm service, serene ambiance, and curated guest experiences. We are looking for a polished, guest-centric Front Office Receptionist to be the first point of contact for our visitors and a key ambassador of our brand.
n If you have:
n 6 months–2 years of front desk/hotel reception experience
n Excellent communication and guest-handling skills
n Comfort with reservations, billing, and PMS tools
n A service-first, polished, and proactive attitude
Key Responsibilitiesn n Welcome guests warmly and manage efficient check-in and check-out processes.
n Handle reservations, modifications, cancellations, and pre-arrival preparations.
n Maintain accurate guest records and billing information in the Property Management System (PMS).
n Respond to guest inquiries via phone, email, and in person with accurate information on resort services, rates, amenities, and local attractions.
n Process payments, cash handling, and end-of-shift reconciliations accurately.
n Upsell rooms, dining, and other resort services to enhance guest experience and revenue.
n Coordinate with housekeeping, maintenance, F&B;, and other teams to fulfill guest requests and special needs.
n Maintain a clean, organized, and welcoming reception area.




n Follow resort policies, safety standards, and service protocols consistently.
n Handle guest complaints professionally and escalate when necessary.
n Qualifications & Skillsn n 10+2 / Graduate in Hospitality, Tourism, or related field (preferred).
n 6 months to 2 years of experience in a front office/reception role in a hotel or resort.
n Strong communication skills in English; additional local languages are a plus.
n Proficiency in MS Office; experience with excel, accounting tools, Tally is advantageous.
n Excellent interpersonal skills, grooming, and a service-oriented attitude.
n Ability to multitask, stay calm under pressure, and work in shifts (including weekends/holidays).
n n ..we'd love to hear from you.
n Location: Manoribel Resort
n Full time | Shifts including weekends/holidays
n How to Apply:
n Send your resume and a short note to with the subject: "Application – Front Office Receptionist, Manoribel Resort". Candidates from Malad and adjacent areas will be preferred.
n Tag someone who'd be perfect for this role!
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