Job DescriptionJob Overview
NWe are looking for enthusiastic and customer-focused professionals to join our Healthcare and Electronic Retail Customer Service team. The role involves assisting customers with product, service, policy, order, and claim-related queries while delivering an exceptional customer experience through voice.
NLocation: Bellandur, Kengeri & Bhartiya City
N5 Days Working & 2 Days Off (Rotational)
NJob Responsibilities
n
- N
- Handle customer queriesexclusively through voice calls. N
- Provide accurate information and resolve customer concerns professionally. N
- Ensure excellent customer satisfaction during every interaction. N
- Maintain call quality and productivity standards. N
- Update customer detailsand interaction records in the system. N





nEligibility
n
- N
- Freshers and experienced candidates are welcome to apply. N
- Candidates from any educational background can apply. N
- Excellent English communication skills are mandatory. N
- Comfortable working in rotational shifts. N
- Willing to work from the office in Bengaluru. N
- Basic computer knowledge is required. N

nSkills Required
N
- n
- Strong verbal communication. N
- Valuable listening and problem-solving skills. N
- Customer-focused attitude. N
- Ability to work in rotational shifts including night shifts. N

📌 Customer Service Representative (Karnataka)
🏢 Alorica
📍 Karnataka