Job Description We're Hiring | Tech Team Lead - Database (Google/GCP) Join our team and lead service operations for Google Cloud database support environments. Location: Chennai Experience: 6to 8 Years Employment Type: Full-Time What You'll Do ✅ Monitor case flow, quality, queue performance, and SLA/SLO compliance ✅ Drive operational excellence and process adherence ✅ Lead coaching, onboarding, and training initiatives ✅ Manage escalations and stakeholder communications ✅ Analyze operational metrics and provide actionable insights What We're Looking For ✔ Understanding of Database Technologies ✔ Strong Service Operations and Metrics knowledge ✔ Experience with Case Management Systems & Dashboards ✔ Reporting and Analytical Skills ✔ Excellent Communication and Stakeholder Management Positive to Have: Google Cloud certifications and Cloud/Managed Services experience. If you're passionate about operational leadership and cloud support excellence, we'd love to hear from you #Hiring #GoogleCloud #GCP #Database #TeamLead #CloudSupport #TechJobs #LeadershipJobs #ChennaiJobs

📌 Tech Team Lead (Chennai)
🏢 Tata Consultancy Services
📍 Chennai