As an Air Ticketing Executive, you will be responsible for facilitating the booking of flights and managing ticketing operations. Your role is crucial in providing excellent service to customers looking to travel.

**Key Responsibilities:**

- **Book Flight Tickets:** Process customer requests for flight reservations accurately, ensuring details such as date, time, and passenger information are correct.

- **Manage Customer Inquiries:** Respond to customer queries regarding flight availability, pricing, and travel policies through various communication channels.

- **Issue Tickets:** Prepare and issue e-tickets after confirming the booking details, ensuring customers receive accurate travel documents promptly.

- **Handle Cancellations and Refunds:** Manage customer requests for cancellations or refunds, processing these according to company policies and procedures.

- **Maintain Records:** Keep detailed records of bookings, cancellations, and customer communications to ensure data accuracy and aid in reporting.

- **Stay Updated on Travel Regulations:** Keep informed about current travel laws, airline agreements,



and industry trends to provide customers with relevant information.

**Required Skills and Expectations:**

Candidates should have a minimum educational qualification of a 10th pass. Basic knowledge of computer systems and proficiency in handling booking software are essential. Excellent communication skills are crucial for interacting with customers and providing them with clear information. Basic problem-solving abilities will help you address customer concerns efficiently. A proactive attitude and willingness to learn will be highly valued, especially for those new to the role. A strong focus on customer service is essential to succeed in this position.

- Experience

0 - 1 Years

- No. of Openings

25

- Education

10th Pass

- Role

Air Ticketing Executive

- Industry Type

Aviation / Airline / Aerospace

- Gender

[ Male / Female ]

- Age Limit

18 - 26 Yrs.

- Job Country

India

- Type of Job

Full Time

- Work Location Type

Work from Office

- Advantages include

PF, ESI, Food/Meals, Accommodation

- Walk-in interview location

kolkata

📌 Air Ticketing Executive Jobs For Freshers - South 24 Parganas
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📍 South 24 Parganas