Senior Finance Analyst — Customer Service Finance (CSF) — Hyderabad work from office

Role Summary

Function: Finance
Team: Worldwide Customer Service Finance (CSF)
Role: Senior Finance Analyst
Reports to: Finance Manager, Customer Service Finance
Experience: 3+ years of relevant business finance, accounting, FP&A;, controllership and analytical experience
Qualification: Qualified Chartered Accountant (CA) — Mandatory

About Amazon Finance

Finance at Amazon is about much more than numbers. It is about understanding the story behind the data, challenging assumptions, identifying risks and opportunities, and partnering with business leaders to make informed, timely decisions.

Our Finance teams work closely with Operations, HR, Technology, Retail, and other cross-functional organizations. Finance professionals serve as trusted business advisors, combining financial expertise, data-driven analysis, business judgment, and strong communication skills to influence decisions and improve business outcomes.

We are seeking a highly analytical, commercially minded,



and proactive Chartered Accountant to join the Worldwide Customer Service Finance (CSF) team. The ideal candidate will bring robust controllership fundamentals along with experience in financial analysis, reporting, forecasting, process improvement, automation, and stakeholder management.

About Customer Service Finance

Customer Service Finance (CSF) is a strategic finance partner to one of the world's largest Customer Service organizations. The team supports business leaders through financial analysis, controllership, planning, forecasting, and data-driven decision-making.

Working across geographies and functions, CSF partners with Customer Service Operations, Retail, Technology, HR, and other Finance teams to optimize costs while maintaining and improving customer experience.

This is an excellent opportunity for a Chartered Accountant who thrives in a fast-paced, international environment and wants to operate

📌 Senior Financial Analyst, Customer Service Finance (Hyderabad)
🏢 Amazon
📍 Hyderabad