Associate IOC Specialist (Bengaluru)

Associate IOC Specialist (Bengaluru)

26 Aug
|
Q2
|
Bengaluru

26 Aug

Q2

Bengaluru

As passionate about our people as we are about our mission.

Why Join Q2?
Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.

What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways through our year-round Q2 ChangeMakers awards program and global moments of recognition and connection. We invest in the growth and development of our team members through ongoing learning opportunities, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun and giving back together. From company-wide volunteer days to events like our Q2 Homecoming Week—featuring learning, community service, and culture-building experiences—we create opportunities to connect,



grow, and make an impact.

We are seeking an IOC Analyst/Lead to join our IT team to assist and provide first response support in the monitoring, troubleshooting and support of various alerts related to ACH, Transactions, DataServices, Auto Funds Transfer, Adapter Health, connectivity, File Movers, Windows operating systems, databases, utilities, system tools. As an IOC Analyst, you will respond to alerts and cases, collaborate with internal departments for services that the IOC supports across Q2. You will join a passionate and collaborative team of people who are focused on providing exceptional support to our customers and internal teams.
RESPONSIBILITIES:
Proactively respond to alerts generated by monitoring systems to maintain setting health and stability.
Resolve issues by following documented processes and pre-defined standard operating procedures.
Monitor and analyze logs and ale

📌 Associate IOC Specialist (Bengaluru)
🏢 Q2
📍 Bengaluru

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