About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Shift timings: 5:00PM -2:00AM
Work persona: 3 days' work from office
Location: Vikhroli, Mumbai
Key Roles & Responsibilities
• Under over-all direction of area manager, manage and assume responsibility for all aspects of credit extension and collection for a specific portfolio of customers
• Confer with customer by telephone in attempt to determine reason for overdue payment; reviewing terms of sales, service, or credit contract with customer.
• Research payment issues involving disputed deliveries, returns and credits, which have, or may result in delinquent balances.
• Resolve issues quickly to prevent further aging of delinquent balances.
• Work with manager to identify accounts, which may present a business credit risk, require credit hold, or outside collection.




• Record information about financial status of customer and documents status of collection efforts.
• Keep sales representatives aware of account status and problems.
• Answer incoming calls, provides invoices to customers, sorts and files correspondence.
• Is able to maintain the collection calls with multiple stakeholders (customer, sales, management etc.)
• Must be process oriented and should know the collection processes and scenarios
• Demonstrate ability to maintain portfolio in good shape and have ability to assess the risks, actions that needs to be taken.
• Proven track of good and reliable performance (internal candidates).
• Ability to support manager in process related actions or analysis

Basic Qualifications:
• Bachelor degree in business or related field
• Over two years’ experience as a credit/collection specialist; or any equivalent
• Team Management experience
• Combination of acceptable training, education, and e

📌 14 Collections Analyst (Mumbai)
🏢 NCR Atleos
📍 Mumbai