Overall Responsibilities:
Synechron is seeking an L3 Application Support & Development Analyst with 8–10 years of experience in application and production support. The role will maintain the stability, availability, and performance of critical applications in Windows environments while using PowerShell automation to improve operational efficiency.
The analyst will troubleshoot complex issues, support releases and upgrades, perform root-cause analysis, and collaborate with development, infrastructure, database, and business teams. The position is based in Pune and requires working from the office three days per week.
Skills:
PowerShell scripting and automation.
Windows command-line tools.
SQL for querying and troubleshooting.
Experience:
8+ years of application or production support experience.
Robust PowerShell scripting and automation experience.
Windows Server 2016, 2019, and/or 2022.
IIS administration.
Windows Services, Active Directory, Task Scheduler, and Event Viewer.
Application, middleware, and server troubleshooting.
SQL Server and practical SQL query debugging.




Monitoring, deployment, patching, and release support.
Incident, problem, and change management experience.
Experience supporting applications within agreed service levels.
Day-to-Day Activities:
Provide Level 3 support for enterprise and business-critical applications.
Investigate and resolve complex application, middleware, server, and database issues.
Develop and maintain PowerShell scripts for monitoring, deployment, testing, and operational automation.
Monitor application health and identify risks before they affect business operations.
Perform root-cause analysis and implement corrective and preventive actions.
Support application deployments, upgrades, patching, and release activities.
Participate in major incident, on-call, problem, and change management processes.
Maintain support documentation, knowledge articles, and operational runbooks.
Identify opportunities to replace manual processe

📌 Application Support Engineer – Windows, PowerShell (Pune)
🏢 Synechron
📍 Pune