Overview
The Senior Manager – R2P policy and Knowledge management will support the creation, governance, standardization, and continuous improvement of global Record-to-Pay (R2P) operational policies and decision frameworks and knowledge management to ensure consistent policy application, effective compliance, and operational excellence across Business Units and Sectors.
In addition, the role owns the R2P knowledge management framework by maintaining standardized process documentation, policies, technology guidance, controls, and training materials.
Purpose
Support and maintain the R2P knowledge base, ensuring process documentation, policies, technology guidance, and controls remain current and aligned with business requirements.
Support policy adoption and continuous improvement by leveraging monitoring insights, updating governance requirements
Perform compliance monitoring activities, identify control gaps with respect to knowledge articles and other knowledge database, and track remediation actions to closure.
Collaborate with Process Design, Operations (Service delivery),



Knowledge Management teams to identify issues and remediation actions.
Scope
Support compliance to policy across business sectors
Monitor adherence to approved R2P policies, controls, and procedures.
Coordinate governance reporting, compliance reviews, and follow-up of corrective actions.
Responsibilities
Policy Governance
Define, maintain, and periodically review global R2P operational policies and decision frameworks (e.g., Retro Purchase Orders, Bid Waiver Governance, Tactical Buying thresholds) in collaboration with Global Procurement and Sector leadership.
Standardize policy implementation across Business Units and Sectors while governing approved exceptions, approval authorities, and escalation paths.
Establish governance mechanisms to ensure policy consistency, transparency, and alignment with business objectives.
Facilitate governance forums to review policy performance, exceptions, ri

📌 P Senior Manager – Governance KM (India)
🏢 PepsiCo
📍 India