Salesforce Experience Cloud – Tech Lead1
Key Responsibilities
Own the technical architecture and solution design for Experience Cloud implementations spanning both Customer and Partner portals, including licensing strategy, data model, security model, and integration architecture.
Lead technical discovery and solution design workshops with client stakeholders (IT, Digital, Customer Experience, Channel/Partner teams), translating business goals into a coherent technical roadmap.
Make and defend architectural decisions: template selection (Customer Service vs. Partner Central vs. Build Your Own), licensing model (Customer Community, Customer Community Plus, Partner Community, external identity users), sharing strategy, and integration patterns.
Guide the team on advanced customization: complex LWC/Aura component architecture, Apex design patterns, API-led integration architecture, and performance/scalability considerations for high-volume external user bases.
Own the end-to-end security design for guest users, authenticated external users, and cross-org data visibility,



ensuring compliance with data privacy and access requirements.
Lead technical risk management: identify architectural risks early, propose mitigation strategies, and ensure technical decisions align with long-term scalability and maintainability.
Manage and mentor a team of Junior and Senior Developers, setting coding standards, conducting architecture/code reviews, and driving technical upskilling on Experience Cloud.
Serve as the primary technical point of contact for clients — presenting architecture, timelines, risks, and trade-offs to senior client stakeholders (CIO/Director-level) with clarity and confidence.
Own delivery governance: sprint/technical planning, estimation, resourcing, and coordination with functional leads/project managers.
Stay current with Salesforce releases and Experience Cloud roadmap, proactively advising clients on current features (e.g., Experience Cloud for Slack, headless co

📌 Salesforce Experience Cloud – Tech Lead (Pune)
🏢 Jade Global
📍 Pune