Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive setting where your well-being is prioritized and your potential can thrive.

The Role
Key Accountabilities
Design, build, and troubleshoot complex Okta Workflows (event‑driven, multi‑step, API‑integration)
Handle changes for APP integrations.
Lead Okta API‑based integrations and troubleshooting, including rate limiting, error handling, and token flows
Support scenario‑based change delivery (app onboarding, federation, lifecycle orchestration) end‑to‑end
Act as client‑facing technical authority, able to articulate design decisions and trade‑offs clearly




Provide hands‑on technical leadership and advisory input across the Okta platform, workflows, and standards under WPP governance
Contribute to the design and implementation of authentication policies, MFA controls, and security configurations subject to WPP approval
Support platform scalability, resilience, and security alignment through execution, operational insight, and remediation activities
Operations & Service Leadership
Accountable for 24x7 availability, SLA performance, and service continuity
Act as final escalation points for critical authentication and access incidents
Lead P1/P2 major incidents, root cause analysis, and remediation actions
Define and maintain on-call, escalation, and support readiness models
Security, Risk & Compliance
Ensure OKTA services meet security, audit, and regulatory requirements
Partner with SOC, GRC, and Audit teams on risk assessments and compliance activities
Own remediation plans for identified security gaps or audit findings
Lead

📌 OKTASupport Lead (Bengaluru)
🏢 Kyndryl
📍 Bengaluru