Hiring Alert | Customer Support Specialist – US Healthcare Process
Location: Wagle Estate, Thane West
Role: Customer Support Specialist – US Healthcare Process
Shift: Rotational 24/7 | No Midnight Shifts
Working Days: 5 Days
Week Offs: 2 Rotational Week Offs
Salary: 4-5 LPA
Experience 1-3 years
Job Responsibilities
Handle customer interactions and resolve queries effectively.
Provide accurate and timely customer support.
Maintain service quality and process accuracy.
Handle high-volume calls and multitask efficiently.
Follow process guidelines and customer service standards.
Eligibility
HSC / Bachelor’s Degree or equivalent work experience.
1–3 years of experience in US Healthcare Customer Service.
Medical Billing experience preferred.
Excellent verbal and written communication skills.
Strong problem-solving and customer-handling skills.
Comfortable working in rotational shifts.
Preferred Experience
Claims Processing
Provider Support
Patient Support
Revenue Cycle Management (RCM)
BPO / Healthcare Support
Perks
Competitive salary & performance incentives
Health benefits & paid time off
Training and continuous learning
Growth-oriented work environment

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