Job Title : Customer Support Representative
No. of Vacancies: 1
Job ID : R00 96522
Location : Pune
Full time /Part Time : Full time
Regular /Temporary : Temporary
SANDVIK COROMANT is the world’s leading supplier of tools, tooling solutions and know-how to the metalworking industry. With extensive investments in research and development we create unique innovations and set recent productivity standards together with our customers. These include the world's major automotive, aerospace and energy industries.
Sandvik Coromant has 8,000 employees and is represented in 130 countries. We are part of the business area Sandvik Machining Solutions within the global industrial group Sandvik. At Sandvik Coromant, we are driven by a passion for excellence in everything we do. Our belief is that sustainable success is a team effort and with our profound knowledge of metal cutting and insight into the varying challenges of different industries, we strive to develop innovative solutions in collaboration with our customers, to meet both current and future demands.



We are seeking for people who are passionate in their work and possess the drive to excel to join us.
Scope:
First interface to provide world class first line customer support and routing customer technical, commercial, services and general support enquiries and needs that are outside scope of knowledge and experience. This can be specifically, but not limited to, related to the products, applications, Order-to-Delivery handling, securing the execution of commercial support, information & digital solutions related to our Products and Services via telephone, web, email and online chat service.
Key Performance And Responsibility Areas:
Interfacing with Customers / Frontline Sales
1. Referral point of contact for global [or specific countries] customers, handling incoming calls, emails, or chat requests to collect requests, queries, enquiries or complains and either solve them or escalate through case management in case of unsol

📌 Customer Support Representative (Pune)
🏢 Sandvik
📍 Pune