Company Description Bombay Boba & Co. is redefining bubble tea for the Indian taste palate while staying true to authentic Taiwanese roots and high product quality. Drawing inspiration from Taiwanese bubble tea culture and Bombay’s energetic vibe, the brand focuses on innovation, consistency, and bold flavours across teas, add-ons, Bombay-style sandwiches, and Korean bites. The company emphasizes strong systems, disciplined operations, and passionate team members as the foundation of a great brand. As Bombay Boba & Co. expands across India, it is committed to sustainable growth, profitable partnerships, and outstanding customer experiences. Joining the team means becoming part of a community that is setting a recent standard for bubble tea in India, one cup at a time.
Role Description The Outlet Manager role at Bombay Boba & Co. is a full-time, on-site position based in Mumbai. The Outlet Manager is responsible for overseeing daily store operations, including staff scheduling, shift supervision, and adherence to standard operating procedures. This role manages customer interactions,



resolves concerns, and ensures a welcoming, efficient, and high-quality service environment. The Outlet Manager monitors inventory levels, coordinates ordering and stock rotation, and maintains hygiene, safety, and brand presentation standards. Additional responsibilities include basic sales tracking, reporting, and supporting local marketing initiatives to drive footfall and customer loyalty.
Qualifications

Strong focus on Customer Satisfaction and Customer Service, with the ability to handle feedback and resolve issues promptly.
Proven People Management skills, including leading teams, delegating tasks, and motivating staff in a fast-paced environment.
Effective Communication skills for clear interaction with customers, team members, and management.
Experience with Inventory Management, including tracking stock, minimizing waste, and coordinating timely replenishment.
Previous experience

📌 Outlet Manager (Mumbai)
🏢 Bombay Boba
📍 Mumbai