We are looking for a confident and motivated Academic Counselor to join our team in Bangalore. The candidate will be responsible for speaking with students and parents, understanding their educational requirements, explaining suitable courses/programs, and converting enquiries into admissions.
Key Responsibilities
Handle inbound and outbound calls with students and parents.
Understand students' academic and career requirements.
Explain courses, programs, fees, admission process, and other relevant information.
Counsel students and parents regarding suitable courses based on their requirements.
Follow up with interested students through calls and messages.
Maintain regular follow-ups and convert leads into admissions.
Achieve assigned counselling and admission targets.
Maintain accurate records of leads and follow-up activities.
Coordinate with the admission and academic teams when required.
Provide a positive experience to students and parents throughout the counselling process.
Requirements
Graduate in any discipline.
0–2 years of experience in academic counselling, inside sales, telecalling, admissions, or customer-facing roles.
Freshers with robust communication skills and a sales mindset can also apply.
Excellent verbal communication and interpersonal skills.
Positive convincing and counselling abilities.
Comfortable working with sales/admission targets.
Basic computer knowledge.
Ability to handle students' and parents' queries professionally.
Willingness to work from the Bangalore office.
Preferred Skills
Strong communication skills
Counselling and convincing skills
Customer handling
Follow-up skills
Target-oriented approach
Positive attitude and willingness to learn
Pay: ₹30,370.98 - ₹50,454.74 per month
Advantages
Versatile schedule
Food provided
Leave encashment
Life insurance
Provident Fund