Hiring: Scrum Master | Citi | 5+ Years

Location: Bangalore

Experience: 5+ Years

Industry: BFSI / Financial Services

Role: Scrum Master

We are looking for an experienced Scrum Master to join Citi and support two dedicated Agile/Scrum development teams, each comprising approximately 8 engineers.

The ideal candidate should be a hands-on Agile professional with robust experience in Scrum, JIRA administration/configuration, Agile metrics, stakeholder management, dependency management, and continuous improvement.

Key Responsibilities
Act as Scrum Master for 2 Agile development teams concurrently.
Facilitate Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
Partner with Product Owners, Business Stakeholders, and Engineering teams to drive sprint-level value delivery.
Identify and proactively resolve/escalate technical risks, impediments, and cross-team dependencies.
Coordinate with other teams and participate in Scrum of Scrums.
Drive continuous improvement using Agile metrics and team feedback.
Track and report metrics such as Lead Time, Cycle Time, Defect Density, Forecast Accuracy, and Velocity.
Build strong relationships with stakeholders across Business, Product, and Engineering.
Drive Agile mindset,



team collaboration, self-organization, and iterative value delivery.
Leverage JIRA for tracking, reporting, dashboards, and team performance analysis.

Mandatory Skills
5+ years of experience as a Scrum Master in a large-scale enterprise environment.
Experience managing 2 or more Scrum/Agile teams simultaneously.
CSM or equivalent Agile certification.
Strong hands-on experience with JIRA Administration and Configuration.
Experience with JIRA Reporting, Dashboards, Rich Filters, and Smart Dashboards.
Solid stakeholder management, communication, leadership, and conflict-resolution skills.
Experience implementing and strengthening Agile/Scrum practices within development teams.

Good to Have
BFSI / Banking / Financial Services experience.
CSP / Protected Agilist / PMI-ACP certification.
Experience with SAFe or LeSS.
Knowledge of DevOps and CI/CD.
Understanding of financial services regulations and compliance.

Interested candidates can share their updated CV. Note: Candidates are requested to mention Scrum Master – Citi” as the position applied for while sharing their profile via email/WhatsApp.

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