Key Responsibilities
Manage and lead a team of sales executives to achieve daily, monthly, and quarterly targets.
Drive sales performance and ensure achievement of revenue and productivity targets.
Monitor team performance, identify gaps, and implement corrective action plans.
Conduct regular performance reviews, coaching, and feedback sessions.
Ensure adherence to sales processes, quality standards, and company policies.
Track key performance metrics such as conversion, productivity, revenue, attendance, and attrition.
Coordinate with Training, Quality, HR, and Operations teams for smooth process functioning.
Handle escalations and resolve customer/team-related issues effectively.
Prepare and share daily, weekly, and monthly performance reports with management.
Motivate the team and maintain a positive,



target-oriented work setting.

Candidate Requirements
Minimum 1–2 years of experience in BPO Sales.
Prior experience as Assistant Manager / Team Leader in a sales process preferred.
Solid team management and leadership skills.
Excellent communication, interpersonal, and negotiation skills.
Good knowledge of sales metrics and performance management.
Ability to work under pressure and meet strict targets.
Robust analytical and problem-solving abilities.
Willingness to join immediately.

Pay: ₹35,000.00 - ₹40,000.00 per month

Benefits
Cell phone reimbursement
Provident Fund

Work Location: In person

📌 Assistant Manager Operations Chennai
🏢 Kriyalogic Technologies
📍 Chennai