Job Title: Customer Account Manager – (BFSI)

Location: Bangalore

Experience: 5–10 years

Industry: Cybersecurity / BFSI (Banking, Financial Services, Insurance)

Role Overview

We are seeking a results-driven Customer Account Manager to manage and grow strategic accounts within the BFSI sector. The ideal candidate will have a robust understanding of cybersecurity solutions and regulatory requirements in banking and financial services, combined with excellent relationship management and business development skills.

Key Responsibilities

Account Management & Growth
Manage a portfolio of BFSI clients, acting as the primary point of contact.
Develop and execute account plans to drive revenue growth and customer retention.
Identify cross-sell and up-sell opportunities for cybersecurity solutions and services.

Client Relationship Management
Build and maintain solid relationships with key stakeholders (CIOs, CISOs, Risk

& Compliance Heads).




Ensure high customer satisfaction through proactive engagement and issue resolution.
Conduct regular business reviews and strategic planning sessions with clients.

Cybersecurity Advisory
Understand client security posture and recommend appropriate solutions (e.g.,

SIEM, SOC, IAM, endpoint security, cloud security).
Align offerings with regulatory frameworks such as RBI guidelines, PCI-DSS, ISO

27001, and other BFSI compliance standards.
Collaborate with pre-sales and technical teams to design tailored solutions.

Sales & Revenue Responsibility
Own revenue targets and pipeline for assigned accounts.
Lead deal cycles from chance identification to closure.
Negotiate contracts, renewals, and service agreements.

Stakeholder Collaboration
Work closely with internal teams (sales, pre-sales, delivery, product, and support).
Ensure seamless delivery of cybersecurity projects and services.

📌 Customer Account Manager Bengaluru
🏢 iValue Group
📍 Bengaluru