Job Description

Join a high-impact analytics role that turns KYC operational data into transparent, decision-ready insights. Help leaders improve productivity, reduce backlog, and strengthen controls through trusted reporting and root-cause analysis. Build scalable dashboards and automated metrics that enable faster, smarter execution across KYC operations.

Job Summary

As a Know Your Customer (KYC) Management Information Systems (MIS) & Analytics Analyst within Corporate and Investment Banking (CIB) KYC Operations, you transform operational data into accurate management information, dashboards, and actionable insights. You define and govern key performance indicator (KPI) and key risk indicator (KRI) logic, validate data integrity, and clearly explain performance trends and movements with a strong controls mindset. You collaborate with Operations, Quality Assurance, Controls, Compliance/Anti-Money Laundering (AML), and Technology teams to enhance transparency, promote remediation initiatives, and enable data-promoten decision-making across the organization.

Job Responsibilities





Produce daily/weekly/monthly MIS packs covering volumes, productivity, TAT/SLA, aging, backlog, and exceptions.
Build dashboards for onboarding/refresh/remediation performance with drilldowns by segment, region, team, and risk tier.
Automate recurring reporting to reduce manual effort and improve timeliness and consistency.
Define KPI/KRI definitions, calculation logic, thresholds, and ownership through a governed metric catalog/data dictionary.
Track operational risk and control indicators (e.g., overdue reviews, policy breaches, repeat defects, rework rates).
Extract data from source systems (workflow/case tools, screening tools, CRM, document repositories) for reporting and analysis.
Reconcile outputs end-to-end and clearly articulate “why the number moved” using sound control checks.
Implement data quality checks (completeness, duplicates, outliers, trend breaks) and document limitations.

📌 Analytics Solutions Analyst (Hyderabad)
🏢 JPMorganChase
📍 Hyderabad