26 Aug
|
Guidepoint
|
Mumbai
Overview:
We are seeking a dedicated and detail-oriented Account Receivables Clerk to join
our finance team. The successful candidate will be responsible for providing
excellent customer service, assisting customers with inquiries, and maintaining
accurate records.
This position will work closely with the Finance team based in Greece.
Shift Timing – 11:00 am IST to 7:30 pm IST
What You’ll Do:
* Collections: Make outbound collection calls/emails professionally while
maintaining and improving customer relations. Collect customer payments in
accordance with payment due dates.
* Customer Service: Communicate with clients about billing discrepancies and
questions, applying good customer service promptly. Send correspondence to
customers to encourage payment of delinquent accounts.
* Record Keeping: Capture data via correspondence and maintain the accuracy of
client billing systems records. Post collections to clients’ accounts and
verify the accuracy of calculations, balances, and supporting documents.
* Reconciliation: Perform account reconciliations and review and monitor
assigned accounts and all applicable collection reports. Assist with daily
cash collections report.
* Issue Resolution: Identify issues contributing to account delinquency and
discuss them with management. Provide timely follow-up on payment
arrangements.
* Compliance: Adhere to policy and procedure to maintain confidentiality and
ensure compliance with company standards and regulations.
What You Have:
* Experience: +2 years of experience in account receivables.
* Robust attention to detail and accuracy.
* Excellent customer service and communication skills.
* Proficient in Microsoft Office Suite, particularly Excel.
* Familiarity with accounting software (e.g., NetSuite, SAP).
What We Offer:
* Competitive compensation
* Employee medical coverage
* Central office location
* Entrepreneurial environment, autonomy, and fast decisions
* Casual work environment
About Guidepoint:
Guidepoint po
📌 Account Receivables Clerk (Mumbai)
🏢 Guidepoint
📍 Mumbai